General Questions Answered:
WHAT IS A MOBILE DETAIL?
A mobile detail means that we detail your vehicle right on site at your home or office. We bring everything we need to perform the detail on-site. The only thing we need from you is a dirty vehicle.
HOW OFTEN SHOULD I WAX MY VEHICLE?
To keep your vehicle's paint looking as nice as the day you bought it, it's recommended that you wax your vehicle at least twice a year.
IS THE PRICE I SEE, THE PRICE I PAY NO MATTER THE CONDITION OF MY CAR?
This is a great question and 99% of the time the answer is yes! However, because we don't see your vehicle before we come to do the detail we can't guarantee this. Unfortunately, there are some vehicles that are so incredibly dirty that we do have to charge an extra dirty fee. This is RARE but if this is the case the detailer will discuss any additional charges with you before he commences on the detail.
WHAT IF I'M NOT HAPPY WITH THE DETAIL?
We stand behind our work with our My Detail Guys Satisfaction Guarantee! We strive to not only meet but exceed your expectations on every detail! Our #1 priority is to ensure each and every detail is done correctly and every customer walks away with a smile on their face. You're more than welcome to look over the vehicle ensuring that the job is done correctly and up to your standards. The detailer will be more than happy to fix anything you may see.
WHAT IF IT'S TOO COLD FOR A MOBILE DETAIL?
Depending on your service, we can still usually perform your detail mobile. We have special techniques, products and equipment that help us combat the weather. In the special event that it is too cold for a mobile detail, we may offer a FREE pick up and drop off service or simply reschedule for a warmer day.
WHAT IF THE WEATHER IS BAD THE DAY OF MY APPOINTMENT?
We're used to working in bad weather, but if the weather is bad the morning of your appointment and you're having an exterior service done, we can reschedule for a better day. If you're only having an interior service performed, we can usually still do the detail.
DO YOU HAVE ANY WORK REFERENCES?
That's a great question! We have a lot of references and have done work for thousands of large companies such as: Event Solutions International, Diesel Pros, B&B Wrecker Services, Gear Heads Performance, Timco Logistics, McCarty Construction, United Transports, The RV Guys, Quest Marine, Cadillac, Explorer USA, American Glass, Tesla, Etc.